About SURE - Smart Home and TV Unive

SURE Universal is the world-leading and award-winning Universal Remote Control App for home entertainment and smart home. SURE can send music, videos and photos to a Smart TV and other smart media devices. Legacy devices are supported using Infra Red (IR) using a phone with a built-in IR Blaster or a WiFi-to-IR converter (sold separately) . You can also control your smart home devices with the power of your voice using SURE voice control. SURE Universal™ is truly an all-in-one home IoT solution – the soul of IoT.

★ SURE Universal™ Makes Your Smart Home Simple ★ 
SURE Universal is easy to use! Within minutes of downloading, you can control your smart TV, media streamer, smart lights, air conditioner and more.

★ Voice Control ★
Use voice commands inside the app! No need for integration with external voice assistants.

★ Media Player★
Conveniently browse and play your music and video by folder.
SURE Universal media player supports all Popular Audio/Video formats.

★ Stream Photos and Videos from Your Phone to a Smart TV ★
Stream audio, video and photos from your phone directly to your Smart devices with the built-in media player using WiFi and DLNA. Your favorite photos and videos look good on your phone, but they will look spectacular on a large, high-resolution TV screen. 

★ File Copy with Shared Network ★
Copy files from shared folders in a local network to your mobile device and from your mobile device to a local network.

★ SURE Universal - How it Works ★
SURE Universal works best on smartphones equipped with an Infra-Red (IR) blaster. For phones with no IR, you can use a Broadlink WiFi-to-IR converter (https://www.sureuniversal.com/ir-solution/) to enjoy all of the features. Using WiFi, you can control numerous smart TVs and media streamers, such as Samsung, LG, Android, Roku, Kodi, and Amazon FireTV. 

★ SURE Customer Support ★
We are here anytime to answer all customer requests and suggestions. Please write a review on the Google Play Store or email us at support@sureuniversal.com.

We maintain a large database of approximately one million IR appliances, however, some devices may be missing. If you can’t find your device, please send your device brand and model information to us at support@sureuniversal.com.

For more information please visit: https://www.sureuniversal.com/support-training

★ User Permissions ★
We have a strict privacy policy (see the web site link below), with no unauthorized access to user data, and no sign-in required to operate the remote control. When installing we ask user permissions for the following:

1. Identity - for billing in case you want to subscribe to the ad-free version
2. Location - For advertising and future IoT 
3. Photos/Media/Files - for streaming media from the phone to a Smart TV
4. Microphone - access to the microphone for voice commands
5. WiFi - for connecting to a Smart TV
6. Device ID & Call Info - for muting a Smart TV when your phone rings (enabled via settings)

Additional SURE - Smart Home and TV Unive Information

Latest Version

4.24.129.20200311

Uploaded by

SURE Universal Ltd.

Requires Android

Android v7.1.1

Available on

Get SURE - Smart Home and TV Unive on Google Play

SURE - Smart Home and TV Unive FAQ

1. What is Sure Smart Home and TV?

Sure Smart Home and TV is an application that allows users to control and manage their smart home devices and TV settings conveniently from one platform.

2. How do I set up the Sure Smart Home and TV app?

To set up the app, download it from the app store, create an account, and follow the on-screen instructions to connect your smart devices.

3. Is the app compatible with all smart home devices?

The app is compatible with a wide range of smart devices, but please check the compatibility list on our website for specific brands and models.

4. Can I control my TV with this app?

Yes, you can use the Sure Smart Home and TV app to control various TV functions, including power, volume, and channel selection.

5. What should I do if I encounter connectivity issues?

If you experience connectivity issues, ensure your device is connected to the internet, and try resetting your smart device or the app.

6. Does the app support voice commands?

Yes, the Sure Smart Home and TV app supports voice commands for compatible devices, allowing for a hands-free experience.

7. Is there a subscription fee for using the app?

No, the Sure Smart Home and TV app is free to download and use, with no subscription fees required for basic features.

8. How do I update the app?

To update the app, visit your app store, check for updates, and install the latest version for improved features and security.

9. Where can I find customer support?

Customer support can be reached through the app or by visiting our support page on the official website for help and troubleshooting.

10. Can I add multiple users to the app?

Yes, you can add multiple users to the Sure Smart Home and TV app, allowing family members to manage smart devices together.

SURE - Smart Home and TV Unive User Reviews

g
gadgetgirl
2024-08-19
1
0
Great app, but I wish it had more customization options.
s
satisfiedcustomer
2024-08-24
1
0
Finally, an app that manages everything in one place. It's a game changer!
n
newbie2023
2024-08-28
3
0
I'm not very tech-savvy, but this app made setting up my smart home super easy!
h
homeowner456
2024-09-07
2
0
Had some trouble connecting my TV, but customer support was very helpful.
u
user123
2024-09-07
5
0
I love how easy it is to control my lights and TV with this app!
t
techguy89
2024-09-16
3
0
The app works flawlessly with my smart home setup. Highly recommend!

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